Resume: a written exaggeration of only the good things a person has done in the past, as well as a wish list of the qualities a person would like to have.
Show interest in all people, not just those from whom you want something. Making people feel important and good about themselves is just the right thing to do.
To me, living in the present means being aware of your conscious choice to focus on the past, present or future - it is not necessarily having to focus on the present.
Not being in tune with your customers is like living in an alternate reality; the way you think your customers feel about your product is not always the same as what your customers really think about your product.
Most of us are consumed with our own thoughts and desires and are not always thinking about what other people may want. This is not necessarily being egocentric; it is just being human.
Using rhetorical questions in speeches is a great way to keep the audience involved. Don't you think those kinds of questions would keep your attention?
The concept of the 'good ol' days' must be one of our society's biggest delusions, top reasons for depression, as well as most often used excuse for lack of success.
