Quotes from Peter Drucker


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My greatest strength as a consultant is to be ignorant and ask a few questions.


Most discussions of decision making assume that only senior executives make decisions or that only senior executives' decisions matter. This is a dangerous mistake.


Plans are only good intentions unless they immediately degenerate into hard work.


There is nothing so useless as doing efficiently that which should not be done at all.


The productivity of work is not the responsibility of the worker but of the manager.


Follow effective action with quiet reflection. From the quiet reflection will come even more effective action.


Innovation is the specific instrument of entrepreneurship. The act that endows resources with a new capacity to create wealth.


The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.


Most of what we call management consists of making it difficult for people to get their work done.


Effective leadership is not about making speeches or being liked; leadership is defined by results not attributes.


Rank does not confer privilege or give power. It imposes responsibility.


The best way to predict the future is to create it.


When a subject becomes totally obsolete we make it a required course.


We now accept the fact that learning is a lifelong process of keeping abreast of change. And the most pressing task is to teach people how to learn.


No institution can possibly survive if it needs geniuses or supermen to manage it. It must be organized in such a way as to be able to get along under a leadership composed of average human beings.


The aim of marketing is to know and understand the customer so well the product or service fits him and sells itself.


Today knowledge has power. It controls access to opportunity and advancement.


Knowledge has to be improved, challenged, and increased constantly, or it vanishes.


Efficiency is doing things right; effectiveness is doing the right things.


The most important thing in communication is hearing what isn't said.