Quotes from Harvey Mackay


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I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.


I have ten marathons under my belt, including four New York races and one Boston.


To be a champion, you have to learn to handle stress and pressure. But if you've prepared mentally and physically, you don't have to worry.


Employee loyalty begins with employer loyalty. Your employees should know that if they do the job they were hired to do with a reasonable amount of competence and efficiency, you will support them.


A smart manager will establish a culture of gratitude. Expand the appreciative attitude to suppliers, vendors, delivery people, and of course, customers.


Life isn't fair. It's true, and you still have to deal with it. Whining about it rarely levels the playing field, but learning to rise above it is the ultimate reward.


Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.


Worrying about the past or the future isn't productive. When you start chastising yourself for past mistakes, or seeing disaster around every corner, stop and take a breath and ask yourself what you can do right now to succeed.


There is a time to provide advice and offer an opinion, and there is a time not to. Don't be too quick to offer unsolicited advice. It certainly will not endear you to people.


Deadlines aren't bad. They help you organize your time. They help you set priorities. They make you get going when you might not feel like it.


Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.


A great accomplishment shouldn't be the end of the road, just the starting point for the next leap forward.


Southwest Airlines is successful because the company understands it's a customer service company. It also happens to be an airline.


When you have a dream that you can't let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you're willing to do that.


Pay attention to those employees who respectfully ask why. They are demonstrating an interest in their jobs and exhibiting a curiosity that could eventually translate into leadership ability.


I've known entrepreneurs who were not great salespeople, or didn't know how to code, or were not particularly charismatic leaders. But I don't know of any entrepreneurs who have achieved any level of success without persistence and determination.


Talent is God-given; be humble. Fame is man-given; be thankful. Conceit is self-given; be careful.


Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.


Like it or not, life is a series of competitions. You may be competing for a grade, a spot on a team, a job, or the largest account in town. The higher your self-esteem is, the better you get along with yourself, with others, and the more you'll accomplish.


None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.